Communicating Bad News

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We live in a world where bad news is the order of the day. At home, on the road, in the office, with friends in the local pub and even at school. In the work place, I have realized that one of the hardest tasks any manager has is to communicate bad news. In large […]

Customer Appreciation

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Have you ever considered your customer(s) as the person(s) who are going to give you their time, help or money, so you can have everything that you ever wanted in your life, your business, for yourself and your family? When you get this perspective cultured into your business agenda for the customers, then you will […]

How to Avoid Working against Principle

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This article first appeared on┬áSoko Institute. A think-tank┬áthat equips Marketplace Practitioners to explore their Spirituality in a Creative and Disruptive Way How to Avoid Working against Principle – Wangari Maina