Blog

Yields of Success

By the time we see a fully-grown tree or a crop that can be harvested, there is a lot of work that has been done. Some of the work is obvious such as weeding, sowing, watering, etc. Yet some of it is not so obvious such as mixing the right ratios of fertilizers, or the…

Needful but without Capacity

We recently engaged two individuals for the services they render. One is a dressmaker and another a carpenter. Given that their skills are necessary, important and that the work of their hands also improve one’s image, these two skills are significantly sought through referral. So the referrals came in quite strong given that the referees…

Intrapreneurship

Sometimes when the sense and feeling of moving from stable employment are overwhelmingly strong, the thought of lack of a steady income, and possible failure deflate you like a balloon and you resign yourself to stick to the job. It’s not always that the desire to leave the job is driven by a bad work…

People Issues: Silent Treatment

Have you ever walked into a room and everyone went quiet? Then they shifted from all they were doing prior to your coming in? Yet on the other side of the door, you could hear sounds of laughter and freedom? It is the most annoying/ unsettling feeling, not to mention heartbreaking that they can’t be…

Managing Talent

Have you noticed lately, even in times of times of economic meltdowns and high inflation that more people are leaving employment voluntarily? It’s like people are sure of their Plan B and Plan C as far as making a living is concerned. This trend drove us to research far and wide. In our research, we…

Succeeding in Africa

The African continent is a land of great opportunity. Knowledge, tremendous work ethic, positive attitude, self-confidence, a desire to succeed, goodwill, persistence, perseverance and determination will bring forth rewards for those doing business in this great continent. Bottom line, International business success begins with an attitude of acceptance. Acceptance for a whole combination of things…

Headache Customers!!!

Let’s admit it, there are customers who cannot be defined as anything else other than being a headache. And we have had them – they will call us at 9:00 a.m. on Sunday morning asking the progress of their order! You go to bed and the first dream you have is of that customer ruining…

Protect Your Company Data

This coverage by CNNMoney was published on June 1, 2016 showing how hacking can be used for the greater good of a company. African based companies will do well to consider such measures especially as the information age and data security becomes paramount in doing business in Africa. E-Secure Lab can work with you to do…

Social Engineering & Customer Service

This video published on May 1, 2016 on the YouTube channel oracle mind was probably primarily meant to show how easily social engineering can be used to tamper (understatement) with your life. Two years on, we invite you to look at it from a customer service department’s perspective. How easily can your customer’s data be released…

%d bloggers like this: